Find all information about the invoicing process here
How can we help you?
Do you have a question about your invoice? Then please first have a look at the frequently asked questions, see below. If your question is still unanswered, please leave us a message via the contact form below. Along with your message, we ask you to provide us with additional information. This will enable us to contact you as soon as possible.
Submitting an invoice
Thank you for fulfilling your contract for Ballast Nedam. Once you have received the approved order form from us, you can submit your invoice. You can present it in an XML format or as a PDF by e-mail.
How can I submit an invoice using a PDF file?
Create a PDF file of the invoice, add any attachments to the document and send it to the correct organisational unit of Ballast Nedam. Each Ballast Nedam organisational unit has a specific e-mail address to which PDF invoices can be e-mailed (invoice-…-..@ballast-nedam.nl).
You can submit multiple invoices (i.e. several PDF files) in one e-mail.
How can I submit a XML-invoice?
Ballast Nedam accepts the following standards: S@les in de Bouw 2.0, INSBOU003, INSBOU004 and UBL 2.0. and UBL 2.1. With XML invoicing, you can present your invoice details in any of the above XML formats.
Note: make sure you send a PDF file of the invoice, including any necessary attachments with the XML invoice.
If you have any questions about electronic (XML) invoices, please send us a message using the contact form. Along with your message, we ask you to provide us with additional information. This enables us to contact you as soon as possible.
The status of the invoice
Would you like to check the status of your invoice? You can do so at any time on the invoice status page. You will need the invoice number, the invoice date and the amount of the invoice to check your invoice.
Does my invoice meet the requirements?
Consult the Terms and Conditions for Invoicing to check whether your invoice meets the requirements. If information is incorrect or missing, this may mean that your invoice cannot be processed, which will delay payment. If you have doubts about whether your invoice is complete or missing information, please contact the Ballast Nedam employee who placed the order.
When will my invoice be paid?
Your invoice will be paid when your delivery/performance has been approved, and the due date has been reached. The due date is your invoice date and the number of days you have agreed with Ballast Nedam as the payment term. You can check the status of the payment on the invoice status page.
Why can I not find my invoice on the invoice status page?
Check whether all the information on the invoice has been entered correctly. This can be done by checking the invoice conditions. If the invoice is still not visible, please contact the Centre for Financial Services (C.F.D.). Leave us a message using the contact form or contact us by telephone on +31 30 285 34 00. Our Centre for Financial Services can be reached from Monday to Friday between 8:00 a.m. and 16:30 p.m.
Where can I obtain a pruchase order / receipt number?
You can obtain the purchase order/receipt number from the Ballast Nedam employee who placed the order.
What is the billing address?
Invoices can only be presented digitally. You can present them in an XML format or as a PDF by e-mail. Each Ballast Nedam business unit has a specific e-mail address to which invoices can be sent (invoice-…-..@ballast-nedam.nl).
Who to contact with questions about my invoice
On the invoice status page, you can view the status of your invoice at any time. Questions can also be addressed directly to the Ballast Nedam employee who placed the order. If you have any other questions about your invoice, please leave a message using the contact form or contact us by telephone on +3130 285 34 00. Our Centre for Financial Services can be reached from Monday to Friday between 8:00 a.m. and 16:30 p.m.