We had a stakeholder analysis executed to properly underpin our CSR policy. This stakeholder analysis was based on the criteria of ISO 26000, an international standard that focuses on corporate social responsibility.
Ballast Nedam embraces the United Nation's Sustainable Development Goals (SDGs) underpinning our CSR strategy and KPIs. Ballast Nedam also conforms to the World Bank’s IFC Environmental and Social Performance Standards. Among other things, the policy is geared towards lowering emissions and reducing our use of primary raw materials to realise our projects.
Our main motivation is to contribute to good health and well-being (SDG 3), responsible consumption and production (SDG 12) and industry, innovation and infrastructure (SDG9). Furthermore, with these goals we want to contribute to sustainable cities and communities (SDG 11) and we cannot achieve this without partners (SDG 17).
We keep improving in the field of social responsibility. Read all about it:
Working safely, returning home healthy. At Ballast Nedam, working safely is of paramount importance. Always. Because we believe that working safely is the cornerstone of a healthy organisation. And because we care about each other and take care of each other.
Ballast Nedam continuously improves its inclusive, healthy and motivating working environment. Our employees have 23 nationalities, and we strive to welcome an increasing number of women to our teams. Creating opportunities for new and diverse talent and facilitating the workforce's productivity and employability is pivotal to our company's ongoing success.
We are committed to Social Return: creating employment for people with a distance from the labour market. In 2020 this was successful in no fewer than 31 projects, where we welcomed new colleagues to positions such as construction site assistant, doorman and carpenter.
On De Groene Loper (The Green Avenue) project in Maastricht, 4,700 working hours were completed via Social Return. In the urban development of Hart van Zuid Rotterdam (Heart of the South), a social program is an important part of the project. We involve the environment, stimulate craftsmanship in the neighbourhood and apply no less than € 4 million in Social Return hours by creating (temporary) jobs and internships for young people. In close consultation with the local community, the area development should lead to an improved living environment and its own identity: a 'Hart van Zuid' that everyone is proud of and to which as many residents as possible have contributed.
Every year, our Recruiter Damia Carli places more than a hundred interns and trainees at our projects and organisational units throughout the Netherlands. We are happy that this young talent adds a lot of energy, knowledge and ambition to our teams. They often continue to work for us after graduation.
Honesty, transparency and integrity are guiding principles for Ballast Nedam in its operations, processes and communication. We are committed to the values, vision and mission set out in the Code of Conduct ‘BenWijzer’ and our subcodes.
Responsibility for central control of compliance- and integrity-related matters has been assigned to our Chief Compliance Officer, who reports directly to the Board of Management, Supervisory Board and Audit Committee. At a decentralised level, the compliance officers working within our divisions and on our projects are assigned to create awareness and practical implementation and application of our policy.
Sustainability is a crucial part of our work. We owe it to our clients and future generations to focus on this theme. That is why we are committed to the ambitious goal of reducing energy consumption in the built environment by two-thirds by 2040. We are also working on an energy-neutral construction site. In addition, we are ISO 14001 certified: a high international standard for our environmental management systems.
In 2021 we will take the next steps towards generating more sustainable energy. The locations of Heddes Bouw & Ontwikkeling, Haitsma and Ballast Nedam Materieel Almere already have solar panels on the roofs. Later this year, this deployment on the Almere location will have another 2,740 solar panels added. Together, these panels have a capacity of more than 1250 MWH and the location switches from being an electricity consumer to an electricity supplier.
The A9 Gaasperdammertunnel is located in one of the busiest areas of Amsterdam. We are building the CoolTower in the middle of Rotterdam. And while we are building the Airside Pier at Schiphol Airport, the airport is open as usual.
A construction site is not a separate world, but part of the society in which we live. Ideally, all construction sites should be good neighbours and minimise any disruption as good as possible. We commit to the Bewuste Bouwers (Considerate Constructors) code of conduct and register our projects for it. We, therefore, carry out most of our projects under the “Bewuste Bouwers” banner, which means we are considerate in our dealings with people and the environment. The result is a careful and safe construction site that causes the minimum disruption to residents. Stakeholder dialogues have an important role to play concerning social issues. In contrast, the general duty of care under the Flora and Fauna Act significantly influences ecological matters.
For Ballast Nedam, stakeholder management includes all the activities required to determine and involve all parties present in the local environment to identify our own and any common objectives and manage the achievement of project goals. We emphasise communication, safety, careful working, environmental awareness and a socially oriented attitude. At Ballast Nedam, we use strategic stakeholder management as an instrument to understand and manage the interfaces between a project and the local environment concerned at the earliest possible stage.
We approach this in various ways, e.g., by implementing a team of Community Engagement Managers who involves the local environment in our plans upfront so that residents can express their needs. The team also guarantees the lowest possible noise level at the construction sites and is in close contact with the locals. Together they ensure that nearby facilities remain accessible and that construction traffic avoids rush hour.
Through this careful management, we create trust. We start stakeholder management already during the tender phase of our projects and continue to ensure this during the design and implementation phase.